We make returning products you don't like easy... and we mean really easy!
We even pay the return shipping for the first 15 days after ordering. All you have to do is sign in and view your order history, then click the link to generate a return shipping label. Print the label, and drop the product in the mail and we'll issue your refund as soon as we receive it.
For orders older than 15 days, we don't pay for the return shipping but we'll still accept the product back for up to 30 days.
What can be returned?
Most items can be returned. The only exceptions are:
- Clothing, bedding, and wearable items can only be exchanged for a different size.
- Freight items (such as fitness equipment shipped using non-standard carriers). These items must be returned to the manufacturer.
- Holiday-specific items (such as Christmas decorations) can only be returned up to one week prior to the Holiday.
Need to return an item?
No problem. You can create a pre-paid return shipping label online and we'll refund your purchase as soon as we receive it!
Visit the Order History page and click the order. Follow the instructions to create a return label.